Shipping & Handling


How do I order?

Orders are placed online or by phone.. Please contact Jessica 1.800.342.3007


What payment methods do we accept?

We accept credit cards. Your credit card information is only given to a secure website.


When do we ship?

All orders are processed daily and shipped on Monday. All orders must be received by noon on Thursday for next week shipping.  Any orders received after noon on Thursday will be shipped on the next following Monday. Please give ample notice when placing orders during the Holiday Seasons as shipping times are slower during these dates.


How long does it take to arrive?


We ship via UPS.  The products should arrive in one to seven days. Shipping times are not guaranteed by freight companies during the weeks with holidays. Holmes Smokehouse sausage is not responsible for wrong information given.  Monies will not be refunded.   Freight companies do not warranty perishable products. Orders must be received by Noon (Central Time) on Thursday for next week shipping.


What should I do when the package arrives?

Immediately remove contents from container and place in freezer or refrigeration.


What is the cost of Freight?

Freight cost depends on the weight of the package and the address of the recipient. All shipments costs are based on a 3day or less transit time. Once you start placing an order you will be able to view the different shipment options with their shipping costs. Please note we only ship ground to those states that are within a 2 day transit time all other orders will ship 3day air.